FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Different model has different price .we will choose the model as per the parameters you provide . and then we quote and make contract .so first pls prepare the parameters .

Do you have a minimum order quantity?

No,we do not have the minimum order quantity . only sometimes you need bear the freight to your port ,so first pls check the freight charge with your forwarder .

Can you OEM or ODM?

Yes, we have strong developing team. The products can be made according to your request.you can send me the drawing and we can do it as per .

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.also the outline drawing and cross sectional drawing .

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.we have a lot of spare parts on stock ,so delivery time sometimes is not difficult .

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
50% deposit in advance, 50% balance against the copy of B/L. we prefer the TT payment terms .also L/C is ok .

What is the product warranty?

for some parts ,we give warranty in one year ,but for wetted parts ,usually it will be 3-6months .this depends on the different working condition

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging.we have been exporting this for almost 16 years ,so ,do not worry about the package .

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

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